PLEASE READ BEFORE YOUR CLEANING JOB

The following notices are to insure you are informed of important issues regarding your cleaning job.

Urine Soiling Notice

When cleaning urine spots, there is a difference between cleaning the urine soiling and treating for odor. Cleaning existing urine spots MAY NOT remove any associated odor. In fact, could INCREASE the odor in the air space for a temporary period of time. WE HAVE TWO ODOR TREATMENT OPTIONS AVAILABLE.

Pet urine can cause permanent damage to your floors and fabrics. It can also create an unhealthy indoor environment. When urine is first deposited onto a floor or fabric, it is in an almost "neutral" state which means it is easier to remove when it is fresh. Once it dries, it turns "alkaline" and becomes more difficult to remove. If left for days or weeks, depending on the fabric or floor type, it will permanently change the dye structure, therefore causing permanent staining. Even if the soluble deposits are removed, the damage to the dye structure may already be done.

*This means that no one can guarantee complete removal of all urine spots. Please consult with your technician for available pet odor treatments options.

Filtration Soiling Notice

(Those ugly black lines around the baseboards and under doorways)
If you have light colored carpet, you may have experienced dark around baseboards, under doors, and especially near the HVAC return. This soiling comes from air passing through the carpet as it is attempting to go through the edge of the carpet pile, microscopic particles of soil are deposited there (hence the term filtration soiling). This occurs over a significant period of time and is not noticed until a build up has occurred.

This type of soiling is difficult to remove because the soil particles are so fine that they penetrate deep into the carpet pile, sometimes into the backing of the carpet. Can it be removed? Sometimes, with special products, time, and effort reasonable results can be achieved, although not in all cases.

To help prevent filtration soiling in the future, vacuum the edges of the carpeting on a regular basis, then wipe with a damp, white terry cloth towel. Be careful around the tack-strip under the edge of the carpeting, you could nick your fingers!