Call Us Today (703) 925-0022

Water damage outside of our normal office hours, please call (703) 932-9874

FAQs

Q. How soon can I walk on my carpets after Cleaning?
A. Normal Dry Time is between 4-8 hours depending on type of carpet, time of year, humidity level, and how much soil was in your carpet (the more soil that is in your carpet, the more water & Cleaning solution we’ll have to use) We do provide “booties” upon request. It does not hurt to walk on the carpet immediately after cleaning, but it is important to understand that a slightly damp carpet will attract soil.

Q. How Often Should I get My Carpets Professionally Cleaned?
A. Manufacturers recommend that carpets should be professionally cleaned every 6-18 months. In fact, some manufacturers require professional steam cleaning, (hot water extraction), on a regular basis in order to maintain your warranty.

Q. Do Carpet and Fabric Protectants really work?
A. If a protectant is applied properly it can add years to your carpet’s life. Just like wax can protect the paint finish on your car, or the finish of your hardwood floors, fabric protectants protect the “finish” of your carpet fibers. We use DuPont Teflon protectant, which is internationally known for their fabric protectors. A DuPont Teflon protectant treatment can prevent a stain from becoming permanent, as well as help your carpet stay cleaner longer.

Q. Is it true that the air in my home contains more pollutants than the outdoor air?
A. Yes, in most cases. Pollutants and contaminants such as pollens, fungus, car exhaust, bacteria, cigarette smoke and hundreds of other chemicals are carried into your home on your clothing, skin, hair and shoes. All of these pollutants end up in your carpet. Now, as you walk across your carpet all of these contaminants become airborne into the air you breathe.

Q. How much will it cost to clean my carpets?
A. Most honest reputable carpet cleaning companies usually charge by the square foot and so do we. So if you would like us to give you an exact price over the phone, we’ll need to know the exact square footage that we will be cleaning. We will gladly send our Inspector by, at no charge to give you an exact price and address any areas of concern that you may have. Of course there’s no obligation on your part whatsoever.

Q. Why should I choose Absolute Carpet Care, Inc. over all the other carpet cleaning companies?
A. We stand behind our work with a 100% Satisfaction Guarantee. We believe that any business offering to provide a service should always guarantee their work without any question. If you’re not completely thrilled with our service, give us a call and we do what is necessary to find a solution. And if you’re still not pleased, we’ll refund your money. It’s that simple. Our technicians are certified by the IICRC, (Institute of Inspection, Cleaning and Restoration Certification), and are trained to provide you with an “iron-clad” satisfaction guarantee.