Precleaning Notice
Urine Soiling Notice

When cleaning urine spots, there is a difference between cleaning the urine soiling and treating for odor. Cleaning existing urine spots MAY NOT remove any associated odor. In fact, this treatment could increase the odor in the air space for a short amount of time. We have two odor treatment options available.

Pet urine can cause permanent damage to your floors and fabrics. It can also create an unhealthy indoor environment. When urine is first deposited onto a floor or fabric, it is in an almost neutral state, which means it is easier to remove when it is fresh. Once it dries, it turns alkaline and becomes more difficult to remove. If left for days or weeks, depending on the fabric or floor type, it will permanently change the dye structure, which causes permanent staining. Even if the soluble deposits are removed, the damage to the dye structure may already be done.

*This means that no one can guarantee complete removal of all urine spots. Please consult with your technician for available pet odor treatment options.

Filtration Soiling Notice

If you have light colored carpet, you may have experienced dark spots around baseboards, under doors, and especially near the HVAC return. This soiling comes from air passing through the carpet. As it attempts to go through the edge of the carpet pile, microscopic particles of soil are deposited there, hence the term filtration soiling. This occurs over a long period of time and generally is not noticed until a buildup has occurred.

This type of soiling is difficult to remove because the soil particles are so fine that they penetrate deep into the carpet pile, sometimes into the backing of the carpet. With special products, time, and effort, satisfactory results can be achieved, although this is not possible in all cases.

To help prevent filtration soiling in the future, vacuum the edges of the carpeting on a regular basis, then wipe with a damp white terry cloth towel. Be careful around the tack-strip under the edge of the carpeting. You could nick your fingers!

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